The City of Austin currently partners with ARC on the City’s in-car mobile computing solution. ARC developed custom configurations for the Austin Police Department, Fire Department and Emergency Medical Services as each department had special needs, vehicle types and peripheral requirements. The solution provided exceed the City’s requirements and expectations. – City of Austin
Your Workforce: Mobilized, Efficient and Effective
Your workforce’s office is the field. From emergency responders to point of purchase employees to sales people and delivery drivers, their opportunity to act is now, and you have to enable them with the right technology.
Through our consultative approach, we work with you to determine your goals; then we leverage our network of leading-edge partners to build out a solution that works uniquely for you.
Our experience, partnerships and best practices minimize your effort while giving you the best pricing possible on rugged mobile solutions combining hardware with applications that can:
- Better empower emergency responders
- Optimize dispatch operations
- Increase field sales
- Improve retail operations
The result is a field team empowered by robust mobile devices on a network that’s fast, scalable, reliable – and manageable.
Keep Data Available and Reliable
Your field team needs fast access to secure, reliable data. From warrant information needed by first responders to customer data required by a package delivery driver, that information must be on a secure network, accessible instantly but only by those with clearance. That’s why ARC builds NetMotion technology into your solution, to ensure accurate data is there on demand whenever they need it.
Keep Networks Secure
For your field organization, the radio communications systems are its information lifeline. And dispatchers and supervisors rely on it to get everyone safely where they’re supposed to be. ARC mobility solutions keep this link alive, with reliable networks built to survive attacks that could result in denial of service, data loss and worse.
Take the Heat Comfortably
ARC ruggedized computers are built for the real world: 6-foot drops, extreme heat and cold, liquid spills, all are no match for these systems, which have a fail rate of less than 3%. And with Havis docking systems, they fit comfortably into vehicles, taking up minimal space while providing driver and passenger safe ease of use.
Get Real-Time CAD/RMS
Law enforcement agencies have specialized records management needs, so ARC sought out the recognized industry leader Total Enforcement to bring you the most advanced, fully integrated automated records management and computer-aided dispatch solution available today.
Improve the Customer Experience
For Retail and Food and Beverage, it’s about driving productivity and operational efficiency, to get your customers what they want when they want it at the right price. ARC rugged computers give your POP team real-time tracking of items at all points in the supply chain, and enable inventory management, line busting, price lookups and more.
Manage Your Assets Easily
Knowing the exact location and status of every one of your assets is vital to your efficiency. ARC is proud to offer MCM’s CommASSET 360°, keep you agile and ahead of the curve with full insight into all your mobile assets’ location, status, upcoming maintenance needs, reporting, and much more.